TERMS AND CONDITIONS
Booking Terms and Conditions
Recordings (audio or video) are not permitted during training sessions - however copies of presentations and additional resources will be provided electronically following your course (shared via dropbox.)
International delegates are responsible for their own Visa arrangements. We are sorry but we cannot provide advice on visa requirements as each person and country situation varies. Please visit gov.uk for guidance
Course content, host venue, site visits, catering and facilitators are subject to change in exigent circumstances. Replacement arrangements will be made to similar standards.
We take the health and safety of our course participants seriously and delegates must follow any health and safety procedures as advised by the Host Training Centre, their Facilitator, transport officials or venues visited. Failure to do so, may result in the delegates removal from the course.
Provision of a Certificate of Completion requires 80% attendance on any 5-day course, 65% on any 3-day course and 100% on any 1 or 2 day course. Participants who are unable to achieve the required attendance (ie due to illness or emergency) will be provided with a Statement of Participation for subject areas they were able to attend.
After booking and paying online, a participant registration form will be emailed to you for completion, along with your course joining instructions.
If you wish to request an invoice to make payment for your course, please email firstname.lastname@example.org
For invoice payments- please note that bookings are not confirmed until payment has been received.
We reserve the right to cancel a course in the event of exigent circumstances. In the unusual event of course cancellation, full course fees will be refunded.
In the case of cancellation by you:
If you cancel your course place up until 6 weeks in advance of the scheduled start date, there is a 25% cancellation fee and 75% of fees will be refunded.
If you cancel within 6 weeks of the scheduled start date, there is a 100% cancellation fee and no refund applies.
By completing a course booking and making a payment, you agree to the above Terms and Conditions.